Create Audit

POST

Call this endpoint to request that a particular transaction be audited further by the Kard system, in the event of a missing cashback claim, incorrect cashback amount claim or other mis-match claims.
Required scopes: audit:write

Request

This endpoint expects an object.
transactionIdstringRequired
Transaction ID from issuer to audit
auditCodeintegerRequired

Audit Code - Enum. Please submit the code that is most relevant to your audit request.

  • 3005 : Customer is claiming cashback is incorrect - INCORRECT CASHBACK CLAIM
  • 3006 : Transaction is missing the cashback award - MISSING CASHBACK AWARD
  • 8001 : Other - check audit description
merchantNamestringRequired
Merchant name related to the transaction audit
auditDescriptionstringRequired
Audit Description. Please provide more details around the audit
preferredContactEmailstringRequired
Preferred contact email to message to as audit is reviewed
issuerstringRequired
Issuer name
transactionAmountInCentsintegerOptional
Transaction amount in cents
referringPartnerUserIdstringOptional
Referring partner user ID associated with the transaction to audit
merchantIdstringOptional
Related merchant ID in Kard's system associated to the transaction audit
submitterNamestringOptional
Submitter name

Response

This endpoint returns an object.
_idstring
Audit Request ID
transactionIdstring
Cardlinked Transaction ID
auditCodeinteger

Audit Code - Enum

  • 3005 : Customer is claiming cashback is incorrect - INCORRECT CASHBACK CLAIM
  • 3006 : Transaction is missing the cashback award - MISSING CASHBACK AWARD
  • 8001 : Other - check audit description
merchantNamestring
Merchant name
auditDescriptionstring
Audit Description
preferredContactEmailstring
Preferred Contact Email
statusenum
Allowed values: NEWIN_PROGRESSCLOSED
Status of Audit
transactionAmountInCentsintegerOptional
Transaction amount in cents
referringPartnerUserIdstringOptional
User ID
merchantIdstringOptional
Internal Kard Merchant ID
submitterNamestringOptional
Submitter Name

Errors

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